Contact information

Contact us

One inbox, answered by a person, within one business day.

Email

support@folliqen.com

This is the fastest way to reach us and the only channel we monitor for order issues. Include your order number if you have one.

Hours

Monday to Friday

Emails received outside these hours are answered the next business day.

Business details

Lucky Clover Ventures LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States

Safety questions

If you have had a reaction or a symptom after using the mask, stop using it and email us with your order number and what happened. If a symptom does not settle, see a doctor first; we cannot give medical advice. The safety guidance is on our safety page.

Refunds and returns

Email us with your order number. See our refund policy for the full terms: 30 days from delivery, full refund.